INKLINE
SHIPPING AND RETURNS
SHIPPING
WHICH COUNTRIES DOES INKLINE SHIP TO?
Currently, we're excited to serve our US-based customers only. Interested in an international order?Reach out to us at info@inklineapparel.com.
Stay tuned as we expand our reach!
HOW MUCH DOES SHIPPING COST?
Enjoy free shipping on orders of $75 or more!
DO YOU OFFER EXPEDITED SHIPPING?
Yes! We offer expedited options for a fee which can be added at checkout. Please note that estimated delivery dates are just that—estimates. Orders typically ship within 48 hours. Shipping timelines are based off of the day they are picked up by the carrier.
RETURNS
WHAT IS YOUR RETURN POLICY?
We want you to love your InkLine gear, but if you need to make a return, we've got you covered. You can return any item in its original condition—unworn, unwashed, unaltered, and with tags attached—within 10 days of receiving your order for a full refund minus a $10 return shipping label fee. *EXTENDED HOLIDAY RETURNS* Orders purchased between December 1st - December 20th will have until January 10th to return. Orders placed after December 20th will adhere to our standard 10 day return timeframe. Please ensure that all tags are attached as received, as we reserve the right to decline returns that show signs of wear or damage.
Take care when trying on our products; items with make-up, odors, stains, or hair will not be accepted and will be returned to you. Final Sale items are non-returnable, exchangeable, or refundable. Shipping charges are non-refundable. Remember to obtain a receipt when dropping off your return, as we are not responsible for packages lost in transit without proof of return. If a return is not shipped back within the allotted time, it will no longer be eligible for return. All returns must be mailed within 7 days of receiving the return label to be eligible for a refund.
HOW DO I MAKE A RETURN?
To start a return, visit your customer account portal within 10 days of delivery. Once you login, click on your order details and then click "Request Return." Click here to start a return.
You will receive a return label once we review the return request. We recommend using our $10 printable return shipping label that will be emailed to you. The $10 return shipping cost will be deducted from your refund. Please include the original packing slip that came with your order. Ensure items are unworn with tags still attached. If a return doesn't meet these criteria, it will be sent back to you. If you need assistance, email us at info@inklineapparel.com and we'll get back to you within 48 hours.
All items must be mailed within 7 days of receiving the return label to be eligible for a refund.
DO YOU OFFER EXCHANGES?
We don't offer exchanges directly. To get a different item, return your purchase within 10 days and place a new order. If you're worried about an item selling out, place the new order right away and return the original later.
HOW MUCH DO RETURNS COST?
A $10 return shipping label fee will be deducted from your refund.
WHAT IF I NEED TO SWAP AN ITEM FROM THE BUILD YOUR KIT PAGE FOR A NEW SIZE? CAN I STILL RECEIVE THE DISCOUNT?
If you need a different size, contact us at info@inklineapparel.com within 10 days. We’ll give you a one-time discount code to honor your original discount. Just return the unwanted item and use the code for your new purchase.
CAN I RETURN SALE ITEMS?
Yes, sale items can be returned within 10 days, provided they are in original, unworn, and unaltered condition with tags attached. Final Sale items, however, are not returnable at any time.